Shipping policy
Order Processing
Normal order processing can take between 1-3 business days (Monday – Friday).
Shipping Methods
The following shipping methods are available:
- Standard (4 – 6 business days)
- Expedited (2-3 business days)
Business days do not include weekends and there is no weekend delivery for any shipping method except Same Day. Some items cannot be shipped using Second Day, Next Day or Same Day due to size, weight, hazardous materials and delivery address. These items will only have Standard Ground available. Currently, we do not ship to U.S. Territories, APO/FPO, Canada or other international addresses. Please note that orders could arrive in multiple packages.
Shipping Costs
Standard Shipping Typically Costs $4.90 for Orders delivered within the 48 contiguous states
Expedited Shipping Typically Costs $9.90 for Orders delivered within the 48 contiguous states
Orders delivered within the 48 contiguous states should arrive in 4 – 6 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $15 delivery fee which may be applied. Alaska and Hawaii are excluded from Free Shipping promotions.
SpongePets may run promotions from time to time where shipping is free.
